instED is a healthcare company based in Massachusetts that specializes in providing urgent medical care directly in patients’ homes. Founded between 2012 and 2014, instED offers a mobile integrated health solution that connects patients with highly trained paramedics and virtual medical control physicians. This service is designed for individuals who need urgent care but do not require hospital admission, helping to reduce unnecessary emergency department visits.
The company provides a range of in-home services, including point-of-care testing, blood draws, EKGs, IV therapies, ultrasound diagnostics, and medication administration. Visits can be scheduled in advance, and paramedics arrive without ambulances or sirens to minimize patient stress. instED operates throughout Massachusetts and Rhode Island, excluding certain areas. The company has achieved high patient satisfaction, with a Net Promoter Score of 94, and a significant percentage of visits successfully avoiding subsequent emergency department admissions.
