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WHAT WE DO: We partner with hospice and home health agency CEOs, administrators, and directors of nursing, to take compliance off their plate. We deliver Done-For-You QA Audit Services that keep your agency survey-ready, reduce costly claim denials, and ensure every visit note meets CMS and accrediting body standards—without the expense of hiring a full-time compliance officer.

WHO WE WORK WITH:
Hospice agency CEOs & administrators
Home health provider owners
⚕️ Directors of nursing & clinical leaders
Compliance officers & QA directors

WHAT MAKES US DIFFERENT: Our team is led by a former Joint Commission nurse surveyor who conducted hospice and home health surveys nationwide—from Alaska, to California, to New York. We know exactly what surveyors look for because we’ve been on the other side.

That insider perspective means we identify documentation gaps, eligibility issues, and QAPI weaknesses before they turn into survey citations or ADR denials. Our clients stay compliant and operate with confidence.

SERVICES WE PROVIDE:
Done-For-You QA audits — every chart reviewed by dedicated audit nurses
✅ Survey readiness — Joint Commission, CHAP, ACHC, and CMS
QAPI program development — actionable dashboards and measurable outcomes
ADR & appeal management — recover denied revenue and prevent recurrences
CEU-accredited staff training — LCD, CTI, F2F, PPS, KPS, FAST
You stay survey-ready every day, your documentation stands up to any reviewer, and your team learns to document with confidence—while you focus on growth and patient care.

WHAT CLIENTS SAY:
️ “Irene and her team were instrumental in assisting our organization with ADRs, beginning to end. Her attention to detail, professionalism, and communication are second to none. The net result was a favorable outcome for our agency.” —Robert DeVille II, MHA, President & COO, Calstro Hospice

READY TO TALK?
516-618-4560
info@ilscarern.com
calendly.com/ilscarern/30min

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